Support at Home
The Australian Government's Support at Home program helps older people live independently for longer. We deliver your funded services with warmth, skill and no confusing paperwork.
Learn moreSupport at Home Levels 1-8
A practical guide to Support at Home service levels, from lighter weekly help through to higher support needs at home.
Support at Home levels help describe the amount and type of assistance an older person may need to keep living safely at home. We translate the assessment outcome into a clear service plan, weekly schedule and budget conversation.
Every plan is shaped around the person receiving support. We take time to understand what a good day looks like, where help is genuinely useful, and how to preserve independence rather than take it away.
You can use these supports as a regular service, a short-term bridge after a change in health, or as a top-up alongside existing funded care. We keep pricing, schedules and responsibilities clear before services begin.
What we offer
Services we can bring to your home
Entry-level support
Light domestic help, transport, shopping and social connection.
Personal care routines
Assistance with showering, dressing, grooming and mobility.
Health and therapy support
Nursing, allied health and therapy carryover where approved.
Higher daily support
More frequent visits for complex routines, respite and safety needs.
Plan reviews
Adjusting services when health, family support or funding changes.
Paying for care
Funding options
We'll help you understand which pathway fits — always check the latest government guidance.
Support at Home
Services are planned around your assessed classification and approvals.
Private top-up
Add extra hours when you want support beyond funded services.
Short-term support
Extra assistance can help after hospital, illness or carer absence.
Why us
Why choose us for support at home levels
Clear next steps
Understand what your level can realistically fund.
Right-sized support
Start with the most useful services instead of overcomplicating care.
Room to change
Plans can be reviewed as needs increase or reduce.
Budget visibility
Service choices, hourly rates and top-ups are discussed upfront.
Family confidence
Everyone knows what support is in place and why.
Getting started
How it works
Call us
Tell us what support you are looking for, what funding you have and when you would like help to begin.
Free consultation
We meet with you to understand your routines, goals, preferences and any clinical or safety needs.
Care plan
Together we agree on services, schedules, funding and the right support worker match.
Support begins
Your team starts visiting, with regular check-ins so support stays useful as life changes.
Keep exploring
Related services
Home Care Packages
Understand Home Care Package support and how in-home services can help you stay safe, comfortable and independent while funding arrangements change.
Learn moreAged Care
Stay in the home you love with personalised in-home aged care. Our carers help with everyday tasks, health needs and companionship, on a schedule that suits you.
Learn moreQuestions
Frequently asked questions
They describe assessed support needs and help guide the available budget and services.
Yes. Services are selected around your goals, assessed needs and available funding.
Yes. We can help review the plan and prepare for reassessment if needs change.
Ready to find the right support?
Tell us a little about what you need — it takes about two minutes, and there's no obligation.
Referring a client or patient?
Support coordinators, discharge planners and health professionals can send us a referral online.