Who we are
National Choice Care began with a simple frustration: care that treated people like schedules, not humans. For {{YEARS_IN_OPERATION}} we've been building the opposite — local teams, familiar faces and support plans written around real lives. Today we support {{NUMBER_OF_CLIENTS}} people across {{NUMBER_OF_LOCATIONS}} communities.
Our values
Care decisions start with the person, their family and their goals — always.
Small local teams who know their community, backed by national standards.
Clinical governance, screening and training behind every carer we send.
We ask, listen and adjust — feedback loops are built into every care plan.
Our people
Care directors lead each local team — here are a few of the people you might meet.
Care Director — Parramatta
Amrita has spent more than a decade supporting families across Western Sydney to navigate aged care and NDIS funding. She leads our Parramatta team with a focus on matching every client with carers who feel like a natural fit. Outside work she volunteers with a local community kitchen in Harris Park.
Care Director — Newcastle
A registered nurse by background, Declan moved into community care after years on hospital wards across the Hunter. He believes good home care starts with listening, and he still makes time for a first home visit with every new Newcastle family.
Care Director — Wollongong
Rosa grew up in the Illawarra and knows the region's communities from Helensburgh to Shellharbour. She has led disability support teams for over eight years and is passionate about helping younger clients build independence at their own pace.
Care Director — Geelong
Harriet joined the care sector after supporting her own grandmother to stay at home on the Bellarine. She brings a warm, practical approach to coordinating support across Geelong and the Surf Coast, and leads a team known for its consistency of carers.
Care Director — Box Hill
Wei-Lin leads our Box Hill team and has built a roster of bilingual carers who support families in Mandarin and Cantonese as well as English. With a background in occupational therapy, she takes a keen interest in home modifications and assistive technology.
Care Director — Frankston
Sione has worked in community care on the Mornington Peninsula for twelve years, starting as a support worker and moving into coordination. He is a strong advocate for respite that genuinely refreshes family carers, not just fills a gap in the calendar.
Questions
Start with a phone call or an enquiry through our website — whichever suits you. A local care team member will arrange a free, no-obligation chat, usually in your own home, to talk through what support you're after and how funding might work. From there we build a care plan together and match you with carers before any services begin.
Yes, and it's more straightforward than most people expect. We handle the transfer paperwork, liaise with your current provider, and time the changeover so there's no gap in your support. Your funding moves with you, and you stay in control of the timing at every step.
We support clients using government-funded aged-care programs, NDIS plans (agency-managed, plan-managed or self-managed) and private, self-funded arrangements. If you're not sure what you're eligible for, our team can walk you through the options and point you towards the right assessment.
Our local teams currently support communities across New South Wales, Victoria and Queensland, including Parramatta, Newcastle, Wollongong, Geelong, Box Hill, Frankston, Brisbane City, the Gold Coast and the Sunshine Coast — plus the suburbs around each. If you're nearby but not sure you're covered, give us a call and we'll let you know.
Matching matters to us. We consider your preferences — language, culture, interests, personality and the kind of support you need — before introducing a carer, and you always have the final say. Wherever possible we keep the same small team of carers with you so support feels familiar and consistent.
Costs depend on the services you choose and how they're funded, and we'll always give you clear pricing in writing before anything starts — no surprises. Ask our team for a personalised quote before care begins.
Tell us a little about what you need — it takes about two minutes, and there's no obligation.
Support coordinators, discharge planners and health professionals can send us a referral online.