Home Care Packages
Understand Home Care Package support and how in-home services can help you stay safe, comfortable and independent while funding arrangements change.
Learn moreHome Care Package Level 1
Basic in-home support for older people who need a small amount of help with daily tasks, routines and staying connected.
Level 1-style support suits people who are mostly independent but benefit from reliable help during the week. A few focused visits can reduce strain, prevent small issues becoming bigger ones and keep routines steady.
Every plan is shaped around the person receiving support. We take time to understand what a good day looks like, where help is genuinely useful, and how to preserve independence rather than take it away.
You can use these supports as a regular service, a short-term bridge after a change in health, or as a top-up alongside existing funded care. We keep pricing, schedules and responsibilities clear before services begin.
What we offer
Services we can bring to your home
Light housework
Help with cleaning, laundry and keeping key areas safe.
Shopping support
Assistance with groceries, errands and simple meal planning.
Personal prompts
Gentle reminders and light assistance with daily routines.
Transport
Support getting to appointments, shops or social activities.
Companionship
Regular visits for conversation and confidence at home.
Paying for care
Funding options
We'll help you understand which pathway fits — always check the latest government guidance.
Support at Home
Services may be funded under your assessed aged-care budget.
Private care
Pay directly for a small number of hours without waiting.
Why us
Why choose us for level 1 home care
A little help early
Small supports can preserve independence for longer.
Lower stress at home
Routine tasks stay manageable week to week.
Flexible scheduling
Visits can be arranged around your normal day.
A familiar carer
Consistency helps support feel natural.
Simple planning
We focus on the most useful services first.
Getting started
How it works
Call us
Tell us what support you are looking for, what funding you have and when you would like help to begin.
Free consultation
We meet with you to understand your routines, goals, preferences and any clinical or safety needs.
Care plan
Together we agree on services, schedules, funding and the right support worker match.
Support begins
Your team starts visiting, with regular check-ins so support stays useful as life changes.
Keep exploring
Related services
Support at Home
The Australian Government's Support at Home program helps older people live independently for longer. We deliver your funded services with warmth, skill and no confusing paperwork.
Learn moreAged Care
Stay in the home you love with personalised in-home aged care. Our carers help with everyday tasks, health needs and companionship, on a schedule that suits you.
Learn moreQuestions
Frequently asked questions
It is usually a smaller amount of weekly support, planned around your budget and priorities.
Yes. Your plan can grow if your needs change or you receive a higher assessed budget.
No. Many people use entry-level support for cleaning, shopping, meals, transport and companionship.
Ready to find the right support?
Tell us a little about what you need — it takes about two minutes, and there's no obligation.
Referring a client or patient?
Support coordinators, discharge planners and health professionals can send us a referral online.